My Directory was established in July 1999. We are providing System Support & Maintenance Services, Enterprise Email Solutions and Linux Integration Services. We are committed to help customers and partners to adopt Open Source in their businesses.
The following describe in more details about our offering.
Support and Maintenance
Our System Support and Maintenance services mainly cover Linux based systems. We also support Windows and Mac based system.
The scope of work cover troubleshooting, performance tuning, data recovery, hardware diagnostic, upgrade, install and many more. Our engineers are Red Hat Certified Engineers.
We provide 24x7, 1 hour remote response and 4 hours on-site response. The work is Level 2 type, i.e. supporting the customer's technical personnel (Level 1) to resolve problem.
The customer can engage us by contract or by per-incident basis. For contracted customers, the number of incident is unlimited.
Enterprise Email Solutions
Our Enterprise Email Solutions is suitable for any type of companies.
For small companies, we offer Email Hosting Services. It is the most affordable and practical solution to stay competitive. The Email Hosting inclusive of antivirus and antispam filtering services. In addition, we provide technical support to customers on all issues about email.
For large companies, we offer in-house email servers and outsource email filtering services. We consult customers on regional email design, email distribution, clustering, security and backup.
Linux Integration Services
We have vast experience in deploying Linux to many industries with many different requirements. Most of the works are related to System Infrastructure such as Linux Clustering, Storage Management, System Security, System Management, Performance and Networking.
The systems that we deployed are open standard and they are fully interoperable with different vendor's technologies. We provide support to the work that we have integrated.
Values and Culture
We have always been focusing in Linux technology, spend our extra time researching into Linux and explain it in layman term to our customers. For this, our customers prefer to outsource their Linux works to us as they could count on us.
Wednesday, August 12, 2015